At HELIX, we are committed to delivering our premium golf bags and gear to you with speed, reliability, and transparency. Please review the details below for information on our shipping methods, timelines, rates, and procedures.
We offer the following shipping options within the United States:
Standard Ground
3–7 business days
Free for orders over $100, otherwise $9.95
Please note: delivery times are estimates and may vary due to factors such as weather delays or carrier issues beyond our control.
We currently ship to all 50 U.S. states, including Alaska and Hawaii.
We do not ship to P.O. Boxes or APO/FPO addresses at this time.
International shipping is currently not available via our website. For inquiries regarding bulk international purchases or distribution, please contact us at: sales@helix.golf
Once your order ships, you will receive a shipping confirmation email with your tracking number. You can use this number to track your package directly on the carrier’s website.
While we strive for timely deliveries, HELIX is not responsible for delays caused by carriers, customs processing, or natural events. If your order is significantly delayed, please reach out to our Customer Service team.
If your order arrives damaged or you believe there is a shipping issue, please contact us within 5 business days of delivery with photos and your order number. We will work promptly to resolve the matter.
For all shipping-related inquiries, please contact our support team:
Email: sales@helix.golf
Hours: Monday–Friday, 9:00 AM–5:00 PM (PST)
Thank you for choosing HELIX. We’re proud to offer cutting-edge performance and luxury in every shipment we deliver.