At HELIX GOLF USA LLC (“Helix Golf,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, share, and protect your information when you visit or make a purchase from https://helix.golf (the “Site”).
By accessing or using the Site, you consent to the data practices described in this policy. If you do not agree, please refrain from using the Site.
1. Information We Collect
a. Information You Provide to Us
We collect personal information you voluntarily provide when you:
• Place an order
• Create an account
• Subscribe to our marketing communications
• Contact customer support
This may include:
• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed via secure third-party platforms)
• Purchase history
b. Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
• IP address
• Browser and device type
• Operating system
• Pages visited and actions taken
• Time and date of visit
• Referring URL
We use cookies, pixels, and analytics tools (such as Google Analytics) to collect this data.
2. How We Use Your Information
We may use your information to:
• Process orders and provide services
• Communicate with you regarding purchases or inquiries
• Send promotional emails (you can opt-out at any time)
• Improve our website and customer experience
• Detect and prevent fraudulent activity
• Comply with legal requirements
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
• Third-party service providers who support our business operations (e.g., payment processors, shipping carriers, marketing platforms)
• Government agencies or law enforcement, as required by law or to protect legal rights
• Business successors in the event of a merger, acquisition, or sale of assets
All third-party partners are required to safeguard your data and use it only for intended purposes.
4. Your Choices
You can:
• Update or correct your personal information by logging into your account
• Unsubscribe from marketing emails using the link in any message
• Disable cookies in your browser settings (note: this may affect site functionality)
• Request deletion of your data by contacting us at: sales@helix.golf
5. Data Security
We implement commercially reasonable security measures to protect your information. While no method of data transmission is 100% secure, we work to ensure your data is handled responsibly and confidentially.
6. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us to remove it.
7. Third-Party Services and Links
Our Site may link to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of those third-party websites before submitting any information.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
• Know what personal data we collect and how we use it
• Request access to or deletion of your data
• Opt-out of the sale of personal information (we do not sell data)
To exercise your rights, email us at sales@helix.golf with the subject line: “CCPA Request”.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our Site means you accept the revised terms.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
HELIX GOLF USA LLC
Email: sales@helix.golf